Returns & Exchanges

At HEYSHAPE™, we want you to feel confident and comfortable in your own skin. If your purchase isn't the perfect fit, we offer easy returns and exchanges within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Prepare the Package

Place the unworn items with original tags and packaging into a secure mailing bag or box to ensure they arrive safely.

3

Ship It Back

Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing